Full-Time Remote Sales Agent

We are seeking a Remote Sales Agent to work from home.  Under the supervision of the department Supervisor and the Internet Sales Manager, the LAMPS PLUS Remote Sales Agent will answer inbound sales calls from new and existing customers.  The responsibilities will include creating sales and repeat customers through outstanding customer service and relationship building.

We offer a competitive starting wage, which leads to a strong commission pay structure with unlimited earning potential and a guaranteed minimum wage.  Fully paid training program conducted at our Chatsworth headquarters.  Our comprehensive training program will teach all you will need to know about lighting design and enhanced personal sales techniques.  Sales Agents will learn how to build a strong repeat customer base thus growing personal earning potential.

Comprehensive benefit program, including: medical, dental, vision, 401k with employer match, paid sick and vacation hours and a generous employee purchase program.

Key Job Responsibilities:

• Provide a positive shopping experience to LAMPS PLUS customers through excellent customer service and attentiveness to customer satisfaction.
• Utilizes sales skills; greets customers and attempts to build rapport, probes for information and closes sales in order to maintain sales goals.
• Assist clients with their quotes, transactions, following up with their orders and maintain an on going relationship.
• Attempts to close every sale by asking for the sale and suggesting appropriate additional merchandise.
• Reflects positive Company image in every transaction.  Communicates effectively and articulates clearly when communicating with customers.

• Motivated, energetic individual who enjoys working in a fast paced environment with people and providing superior customer service.  Minimum of one year of prior inbound call experience or sales experience a plus.
• High School Diploma or equivalent.
• Exceptional telephone etiquette and verbal and written communication skills.  Ability to be animated and excited during the sales presentation.
• Excellent computer and data entry skills.
• The ability and desire to interact with customers.
• Able to multi-task and work independently.  Excellent follow-up skills.
• Must pass security background check.
• Must be available to work weekends and one evening shift a week.