Full-Time Enterprise- Customer Support (IL)
|The Contact Center for Enterprise Holdings, EAN Services, LLC currently has several openings for full-time Work From Home Customer Support Representatives. Customer Support Representatives are responsible for offering exceptional service and using creative problem-solving skills to resolve customer concerns in regards to a variety of requests. Working from home as a Customer Support Representative, you will answer general customer and branch inquiries, resolve concerns or complaints related to rentals, research reservations, communicate branch policies, and handle roadside assistance calls all while learning policies, procedures, and systems for Enterprise, National, and Alamo Car Rental brands.
We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
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